We often receive questions from new visitors concerning different areas of our service. We have created a list of frequently asked questions (FAQ) that we hope will answer most of the questions you might be having. If you do not see an answer to your question or you want more information, you are welcome to communicate with us directly. Don’t hesitate to email us or contact via live chat and we will be happy to help you.
BEFORE PLACING AN ORDER
How does this service work?
The “How it works” section on our homepage summarizes everything about how we work. Nevertheless, the following 4 steps summarize it all:
- Place an order
- Make payment
- We assign the paper to a qualified writer
- We deliver the final paper to you
How do I place an order?
We have a smooth ordering process. The order form has been simplified for your convenience, and you can get it here.
Can I get a discount?
Absolutely! We have flexible discounts that will help you save more money. If you are a new customer, you get a 10% discount on your first five orders. Check the homepage to grab your discount code.
Can I submit new after placing the order?
Yes! Once you have placed an order, you’ll be able to add more files on the “files” section of the order dashboard. You do not have to inform the support or your writer about the additional materials because they will receive an automated notification on the same.
Can you provide the sources used in completing the paper?
Absolutely! We encourage our writers to use scholarly resources in completing their papers. This ensures that we can provide you with pdf files and links to all the resources used. We will give the sources upon your request.
AFTER PLACING THE ORDER
How do I check the progress of my order?
You will receive an email notification once the paper is ready. You are also welcome to message the writer and inquire about the progress of your paper. For long orders, we encourage the writer to submit drafts so that you can suggest changes or improvements in the early stages of the writing process.
What if the paper does not meet my expectations?
Although we have experienced writers, there is always a chance that some element of the paper might not meet your expectations. Do not get nervous when this happens because we provide FREE unlimited revisions. In extreme case scenarios, we can always reassign the paper to a more qualified writer, at no extra cost.
Can I suggest a last-minute change to the order?
If you had missed some critical element of your instructions, you can always update it on the order dashboard. However, if you need to add the instructions when the paper is almost due, please contact our support team, and they will guide you accordingly. If done at a late stage, we might need deadline extension and in some cases, more compensation to the writer.
ABOUT OUR WRITERS
Who are your writers?
We have hired a vast team of graduates with at least a Master’s degree from recognized universities in the UK, USA, and Australia. You can specify the kind of writer you need, British, American et cetera. However, remember that all our writers are experts in their respective disciplines. Our HR department has hand-picked writers with years of writing experience.
Can I communicate with the writer who works on my paper?
Absolutely! We have an excellent messaging system to facilitate constant communication between you and the writer. This way, you can easily clarify the paper requirements and make the writer understand what you need. For purposes of security, do not mention your personal details or ask one of our essay writers to disclose their personal information.
I liked the work of my previous writer, can I request him/her?
Absolutely yes! Qualitypapers.org provides you with the option of choosing your preferred writer. Please revisit the order they completed for you and note their writer ID. We assurethat the writer will be ready to work on your paper again!
Can I specify the materials which I’d like the writer to use in completing the paper?
Yes! We encourage students to upload as many documents as possible to help the writer in completing your paper. This will help us to provide you with the ultimate service you deserve. You can upload more files on the “Files” sections of the order page. If you experience a problem uploading documents, feel free to contact our customer support representatives.
Can I Really depend on your writers?
You should be confident that our writers will perfectly do the work for you. Before we hire a writer, they must prove to have a good command of English and a deep understanding of academic writing. All writers are required to upload a copy of their diplomas to show that they attended the universities.
REFUNDS AND DEADLINES
Can I get a refund?
You can get a refund subject to our refund policy. If the perfect writer for your paper is unavailable, we guarantee you a 100% refund. However, this is unlikely since we have a large pool of professional writers. In case you made a double payment, we also refund the money. We also understand that there are times where you might feel that the paper does not meet your expectations. Subject to our policy, you can either get a partial or full refund.
I need help with a short-deadline paper, can you help?
Absolutely! Even if you need a paper completed overnight or within six hours, be assured that we will come to your rescue. However, we usually prefer giving our writers a minimum of 6 hours to complete any paper. Our writers need enough time to research and write the paper to ensure that you receive a top-notch paper that will impress your professor.
How sure am I that the essay will be of good quality?
In our company, all essays are written by a professional in your discipline. Our team of writers have at least a Master’s degree in the subject. Hence, you can relax knowing that you will receive a perfect paper. Furthermore, before we submit the final copy to you, an editor will confirm that your essay conforms to initial instructions, English standards, formats, and structure. We also provide FREE revisions in case you may need any improvements.
How do I pay for the paper? Is it safe to make payments through your site?
Qualitypapers.org works with PayPal to ensure safety and speed of your money transfer. PayPal is known worldwide because of the excellent quality of their service. It is a legally registered online payment method and has completed millions of money transfer operations for people throughout the years. Once you have placed an order, click the PAY button on your order dashboard and you’ll be directed to the PayPal website for checkout. In case of any difficulties, contact our live support team.
Do you resell papers?
No. Qualitypapers.org does not have such a database. Once we write a paper for you, it becomes your property and we have no right to resell it to other students. Even when you request for several papers with identical instructions, be sure that different writers will work on each paper.
What is the format of your custom papers?
At Qualitypapers.org, we specialize in writing custom papers that follow the accepted academic format:
- Times New Roman/ Arial Font
- Font 12
- Double spaced
In case you need special formatting for your essay, please include it in your instructions.
Can you work on technical assignments?
Yes! However, we usually charge higher for these papers because they require special knowledge in addition to the advanced research skills. Your paper qualifies as a ‘technical assignment’ if it lies on one of the following disciplines
In case you have doubts, feel free to contact our support team and they will guide you accordingly.