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Operational Excellence – Information Systems And Organizational Learning

Operational Excellence – Information Systems And Organizational Learning

Chapter 1 – Review the Key Lessons from Chapter 1 – Explain the five key lessons and note the importance of each key lesson from chapter 1.  Also, note why is it important to understand these basic concepts.

Chapter 2 – Note why the IT organizational structure is an important concept to understand.  Also, note the role of IT in the overall business strategy.